TIMO ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy outlines TIMO's collection, usage, and disclosure of your personal information.
This Privacy Policy pertains to our website, including its associated subdomains (referred to as our "Service"), as well as our application, TIMO. By accessing or using our Service, you acknowledge that you have read, comprehended, and accepted our practices regarding the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Key Terms and Definitions
In this Privacy Policy, specific terms are explicitly defined as follows:
Information We Collect
We gather the information you need when you visit our website or app, register on our site, place an order, subscribe to our newsletter, respond to a survey, or complete a form. The information we collect includes:
Additionally, we may collect information on mobile devices to enhance user experience, though these features are optional:
How Do We Use The Information We Collect?
We use the information collected for the following purposes:
· Personalize your experience for a better response to your needs.
· Improve our website/app based on your feedback.
· Enhance customer service by responding more effectively to your requests.
· Process transactions.
· Administer contests, promotions, surveys, and site features.
· Send periodic emails.
When Does TIMO Use End User Information Third Parties?
TIMO collects End User Data required to offer the TIMO services to our customers. End users might voluntarily provide information available on social media websites. We may collect publicly available information on these social media platforms, which you can control through your privacy settings.
When Does TIMO Use Customer Information Third Parties?
We receive some information third parties when you contact us. For example, when you submit your email address to express interest in becoming a TIMO customer, we receive information a third party offering automated fraud detection services to TIMO. We may also occasionally gather publicly available information on social media websites.
Do We Share the Information We Collect with Third Parties?
We may share both personal and non-personal information with third parties like advertisers, contest sponsors, promotional partners, and others whose content or products/services may interest you. We may also share it with current and future affiliated companies and business partners. In the event of a merger, asset sale, or business reorganization, we may share or transfer your information to our successors-in-interest.
We may engage trusted third-party service providers for various functions such as hosting and maintaining our servers, email management, credit card processing, and more. We may share your personal and non-personal information with these third parties to enable them to provide these services.
We may also disclose personal and non-personal information to government or law enforcement officials, or private parties if we believe it is necessary to respond to claims, and legal processes, protect our rights, ensure public safety, prevent illegal activity, or comply with applicable laws, orders, and regulations.
Where and When Is Information Collected, Customers and End Users?
TIMO collects personal information that you submit to us and may receive personal information about you third parties.
How Do We Use Your Email Address?
By submitting your email address on our website/app, you agree to receive emails us. You can opt out of these email lists at any time through the provided opt-out or unsubscribe options. We do not send unsolicited commercial emails. Your email address may also be used for customer audience targeting on platforms like Facebook. Email addresses collected solely through the order processing page will be used to send order-related information and updates.
How Long Do We Keep Your Information?
We retain your information only as long as needed to provide TIMO services and fulfill the purposes stated in this policy. We'll remove it our systems or depersonalize it once it's no longer needed for legal or regulatory compliance.
How Do We Protect Your Information?
We implement various security measures to safeguard your personal information. These include physical, electronic, and managerial procedures to prevent unauthorized access, maintain data security, and ensure correct usage of your information. While we make reasonable efforts to protect your data, we cannot guarantee absolute security, as no system is foolproof.
Could My Information Be Transferred to Other Countries?
Your information may be transferred and hosted anywhere worldwide, including countries without laws regulating data transfer and use. By using our services, you voluntarily consent to the trans-border transfer and hosting of such information to the fullest extent allowed by applicable law.
Is the Information Collected Through the TIMO Service Secure?
We take precautions to protect your information but cannot guarantee absolute security. If the law imposes a duty to protect your personal information, intentional misconduct will be the standard for measuring our compliance with that duty.
Can I Update or Correct My Information?
The ability to update or correct your information depends on your relationship with TIMO. Personnel can update or correct their information as outlined in our internal company employment policies. Customers have the right to request restrictions on certain uses and disclosures of personally identifiable information, update or correct information, and change communication preferences.
Sale of Business
We may transfer information to a third party in the event of a sale, merger, or transfer of assets of TIMO. In such cases, the third party must adhere to this Privacy Policy.
Affiliates
Information about you may be disclosed to our Corporate Affiliates, meaning entities directly or indirectly controlled by or under common control with TIMO, by this Privacy Policy.
Governing Law
This Privacy Policy is governed by United States law without regard to its conflict of laws provision. By using TIMO or contacting us, you accept this Privacy Policy.
Your Consent
By using our website/app, registering an account, or making a purchase, you consent to our Privacy Policy and agree to its terms.
Links to Other Websites
Our Privacy Policy applies solely to our Services. The Services may contain links to other websites not operated or controlled by TIMO. We are not responsible for the content, accuracy, or opinions expressed on those websites, and they are not monitored or checked for accuracy or completeness by us.
Advertising
Our website/app may display third-party advertisements and links to third-party sites. TIMO does not endorse or recommend the content, products, or services in those advertisements or sites. We are not responsible for the conduct or content of third-party advertisements and sites.
Cookies for Advertising
We use cookies for advertising purposes to make online ads more relevant and effective. Cookies collect information over time about your online activity for interest-based advertising. We use reasonable efforts to ensure that ads are safe, unobtrusive, and relevant.
Cookies
We use cookies to enhance the performance and functionality of our platform. While non-essential for use, disabling cookies may affect certain functionality. Most web browsers allow you to disable cookies, but doing so may impact your access and experience.
Local Storage
Local Storage, also known as DOM storage, stores client-side data for web apps. It enhances user experience and is not dependent on cookies.
Sessions
We use Sessions to identify the areas of our website you've visited. Sessions are small data stored on your computer or mobile device by your web browser.
Contact Us
Feel free to contact us with any questions through email at support@thetimo.ai
This revised Privacy Policy aims to provide transparent insights into our data practices, allowing you to make informed choices regarding your privacy. If you disagree with the policy, you may delete your account.
Third-Party Services
We may provide third-party content or links to third-party websites or services. TIMO is not responsible for the accuracy, completeness, or conduct of these Third-Party Services. They are accessed at your own risk and are subject to the terms and conditions of those third parties.
Facebook Pixel
We use Facebook Pixel, an analytics tool to measure advertising effectiveness by understanding user actions on our website. Facebook Pixel may collect information on your device, which is governed by its Privacy Policy.
Tracking Technologies
We employ tracking technologies like Google Maps API to enhance your experience. Google Maps API may collect information about you and your device for security purposes, which is subject to its Privacy Policy.
Thank you for your interest in our Privacy Policy, and please do not hesitate to reach out if you have any questions.